
Q:
Is it safe to give my credit card information over the
internet?
A: Yes. Credit Card Transactions are encrypted for security.
We utilize 128-bit encryption process, once you get to the check out page, when accepting
Credit Card Transactions during your order process.
Q: How do I order?
A: It is easy to order online using Visa, MasterCard,
American Express or Discover. Click on the "buy
now"button and that will display a list of items
from our on-line catalog. Click on the "Add to
Cart" next to the item you would like to purchase
and that item will then be placed in your own, virtual
shopping cart..
Once you are done shopping around for your favorite
items, click on the "View Cart" button to
make any modifications to your order or proceed to check
your items out. It's that easy!
Q: Do we accept personal checks?
A: Yes. We can accept personal or corporate checks however
you will need to print out your order form and mail
your check to our mailing address printed on the on-line
order form. It takes 7 to 14 business days for your
check to be processed before we can proceed with shipping
out your order.
Q: How soon will I receive my order?
A: Orders are typically processed within 24 to 48 hours.
A tracking number will be provided once the product
is shipped.
Q.
How do I obtain more information about a particular
product?
A. Our friendly staff is always ready and available
to provide you with the best possible service and to
answer any of your questions. For the price quotes and the most accurate service, please contact us by email at sales@solutiononemaritime.com.
For non technical questions please contact us at (813)
241-6654.
Q.
If you already have marine equipment but require maintenance
service. How do I go about having my equipment serviced?
A. Call us at (813) 241-6654 to set an appointment
with our service department. Our representative will work with
you to find the best time you can bring your equipment
in to us.
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